If your WHILL device requires service or repair, we recommend contacting your local authorized dealer first. Working with your dealer provides several advantages:
- Local, in-person support for faster diagnostics and service
- Hands-on troubleshooting to determine the best solution
- Direct access to authorized WHILL parts and technicians
If you are unable to reach your local dealer or need additional assistance, our Customer Support Team is here to help. Our team can assist with troubleshooting, review warranty coverage, and connect you with an authorized WHILL service provider in your area.
Contact form: https://whill.inc/us/customer-support/contact
Phone: (844) 699-4455
Email: support.us@whill.inc
You can also check out our product literature to download your device user manual containing basic troubleshooting steps: https://whill.inc/us/customer-support/product-literature
To protect your safety and ensure your device remains covered under warranty, we strongly recommend using authorized service providers. Attempting repairs yourself or using non-authorized providers may affect performance and void your warranty.