WHILL Products
WHILL Device Information
48 articles
- Can I carry a spare battery on my WHILL device?
- What’s the best way to maintain my lithium-ion battery?
- Where can I find my device's serial number?
- How long does the battery last on a single charge?
- Does the device include suspension for a smoother ride?
- What is the weight capacity of WHILL devices?
- How long does the smart key battery last?
- What is the maximum incline my device can climb safely?
- What is the maximum weight capacity of the storage basket?
- When does the rear light activate?
- Is it possible to change the volume on my device?
- What does the anti-tip bar do?
- What’s the proper way to apply the brakes?
- Can I use the device if I have a pacemaker?
- Can I safely step on the footplate?
- How do I charge my WHILL device when traveling internationally?
- How do I switch my device to freewheel (neutral) mode?
- What are the steps to unlock the device if the smart key is missing?
- Can the device be controlled with either hand?
- What’s the correct way to charge the battery?
- Is the device safe to operate in wet weather?
- Do the smart key and the app offer the same locking function?
- What are the specifications of the device?
- Is the Smart Key water resistant?
- How much can be safely attached to the back support?
- How much does the device weigh fully assembled?
- How much does each part of the device weigh when dissembled for transport?
- Does anything happen if I forget to turn off the power?
- How do I assemble and disassemble my WHILL device?
- What is the output value (voltage) of the USB?
- What makes WHILL devices easy to maneuver in tight spaces?
- Are WHILL devices foldable or portable for travel?
- What safety features are built into WHILL power chairs and scooters?
- Are WHILL devices approved for use on airplanes?
- Are WHILL devices approved for use on cruise ships?
- Can WHILL devices be used on uneven terrain or outdoors?
- Do I need special training to operate a WHILL device?
- Do WHILL devices come with a warranty?
- Is financing available for WHILL devices?
- What should I do if I need customer or technical support or my WHILL device needs service or repair?
- Are WHILL devices comfortable for all day use?
- What makes the design different from other mobility devices?
- What type of tires are installed on WHILL devices?
- Are these devices FDA cleared?
- What do the lights on the battery and battery charger indicate?
- What is the best way to keep my WHILL clean?
- Is it possible to overcharge the battery?
- Which fabric/material is used for the seat cushion?