WHILL Products
WHILL Device Information
48 articles
Can I carry a spare battery on my WHILL device?
What’s the best way to maintain my lithium-ion battery?
Where can I find my device's serial number?
How long does the battery last on a single charge?
Does the device include suspension for a smoother ride?
What is the weight capacity of WHILL devices?
How long does the smart key battery last?
What is the maximum incline my device can climb safely?
What is the maximum weight capacity of the storage basket?
When does the rear light activate?
Is it possible to change the volume on my device?
What does the anti-tip bar do?
What’s the proper way to apply the brakes?
Can I use the device if I have a pacemaker?
Can I safely step on the footplate?
How do I charge my WHILL device when traveling internationally?
How do I switch my device to freewheel (neutral) mode?
What are the steps to unlock the device if the smart key is missing?
Can the device be controlled with either hand?
What’s the correct way to charge the battery?
Is the device safe to operate in wet weather?
Do the smart key and the app offer the same locking function?
What are the specifications of the device?
Is the Smart Key water resistant?
How much can be safely attached to the back support?
How much does the device weigh fully assembled?
How much does each part of the device weigh when dissembled for transport?
Does anything happen if I forget to turn off the power?
How do I assemble and disassemble my WHILL device?
What is the output value (voltage) of the USB?
What makes WHILL devices easy to maneuver in tight spaces?
Are WHILL devices foldable or portable for travel?
What safety features are built into WHILL power chairs and scooters?
Are WHILL devices approved for use on airplanes?
Are WHILL devices approved for use on cruise ships?
Can WHILL devices be used on uneven terrain or outdoors?
Do I need special training to operate a WHILL device?
Do WHILL devices come with a warranty?
Is financing available for WHILL devices?
What should I do if I need customer or technical support or my WHILL device needs service or repair?
Are WHILL devices comfortable for all day use?
What makes the design different from other mobility devices?
What type of tires are installed on WHILL devices?
Are these devices FDA cleared?
What do the lights on the battery and battery charger indicate?
What is the best way to keep my WHILL clean?
Is it possible to overcharge the battery?
Which fabric/material is used for the seat cushion?